Question 1

How do I get help with a specific product?

Accepted Answer

Pick the product from the dropdown in the form below and send us a message. You can also email the support address listed on its page.

Question 2

How fast do you respond to support requests?

Accepted Answer

We aim to reply within 1–2 business days. Bug reports with steps to reproduce get prioritized.

Question 3

I found a bug — what should I include?

Accepted Answer

Your device and OS version, the product and its version, and the steps that triggered the issue. Screenshots or a screen recording help a lot.

Question 4

Do you offer refunds?

Accepted Answer

Paid apps and purchases are handled by the App Store and Google Play. Refund requests go through their respective support flows.

Question 5

How is my data handled?

Accepted Answer

We collect as little as possible. See our Privacy Policy for the full details, and use Delete My Account if you'd like your data removed.

How can we help?

Frequently asked questions